Terms & Conditions

01 · Scope & payment. Services, deliverables, revisions and service levels are limited to the accepted proposal. Advance payments must clear before work begins. Extra work, licenses and changes require written approval and may cost extra. Pay by the invoice due date. No checkout surcharge is added.

02 · No refunds for earned services. To the fullest extent permitted by law, fees for services actually performed, delivered milestones and disclosed, customer-approved non-cancellable costs are NON-REFUNDABLE. Cancellation, changing your mind or not using delivered services does not reverse earned fees. Unearned advances, undelivered work and legally or provider-required refunds follow the accepted agreement and applicable requirements.

03 · Customer responsibilities. Provide accurate information, lawful/licensed content, necessary access and timely approvals. Customer delays, inaccurate instructions or unauthorized changes may extend schedules and require an approved change order. Customers are responsible for their supplied content; IT TO WEB's own legal duties remain.

04 · Technical limits. No particular SEO ranking, revenue, lead volume, uninterrupted operation or absolute security is guaranteed unless expressly agreed. IT TO WEB is not responsible for failures caused solely by third-party platforms, networks, APIs, customer actions or events beyond its reasonable control, subject to agreed service levels and mandatory law. Compliance audits/certifications require an agreed scope.

05 · Review & correction. Review work within the agreed review period and promptly report material scope defects. Give IT TO WEB a reasonable opportunity to investigate and correct verified in-scope issues. Changed preferences or extra features cost extra with approval. Mandatory remedies and dispute rights remain.

06 · Liability limits. TO THE FULLEST EXTENT PERMITTED BY LAW, aggregate liability for the affected service is capped at fees actually paid for that service; indirect, consequential or special damages, lost profits and business interruption are excluded where lawful. These limits do not exclude fraud, willful misconduct, gross negligence or liability/remedies that law prohibits limiting.

07 · Recurring services & cancellation. Recurring billing requires separate express consent to price, interval and renewal. Where the accepted agreement and law permit, cancellation/downgrades require 30 days' notice before renewal. Use the customer portal, hello@ittoweb.com or IT TO WEB, 3947 Lawrenceville Suwanee Rd, Suite-A, Suwanee, GA 30024. We will acknowledge and confirm the effective date and lawful final balance. Statutory cancellation rights prevail.

08 · Data, ownership & authorization. Deliverable ownership, licenses and any full-payment condition follow the accepted agreement; third-party rights remain. Arrange data export before service ends. Backup, retention and deletion follow agreed scope, privacy commitments and law. Invoice payment does not authorize future charges; saved-payment/automatic billing requires separate express consent.